FAQ

1. What is the staff-to-child ratio at your childcare center?

At Smart Crayons, we maintain a staff-to-child ratio that ensures the safety, attention, and care each child deserves.

2. What are the operating hours of your childcare center?

Our childcare center operates from 8:00 AM to 8:00 PM, Monday to Saturday, providing flexibility for working parents.

3. How do you ensure the safety and security of the children in your care?

We prioritize the safety and security of the children in our care. We have implemented secure entry systems, employ trained first aid and CPR staff, conduct regular safety drills, and perform thorough background checks on all employees.

4. What is your sick policy?

Our sick policy protects the health and well-being of all children and staff. We follow strict guidelines in our school to prevent the spread of illnesses and request that parents keep their children at home if they show signs of illness.

5. Do your daycare and preschool provide meals to children?

Yes, our daycare and preschool provide meals to children. We believe in offering nutritious and balanced meals to improve children's overall health and well-being.

6. What age group does the daycare or preschool cater to?

Our daycare and preschool cater to children aged 3 months to 5 years, providing age-appropriate care and education.

7. Do you provide summer camps?

We are excited to offer summer camps at our childcare and preschool center. Our summer camps are designed to provide children with fun and enriching experiences during their break from regular school sessions.

8. What is the process for communication between parents and staff?

We maintain open and transparent communication with parents through daily reports, parent-teacher conferences and our online portal, where parents can access updates, photos, and important announcements.

9. What are the fees and payment policies?

Our fees are based on the program and age group. Please get in touch with us for detailed information. We accept both online and offline with cash, UPI and cards.

10. Is the facility licensed and accredited?

Our facility is fully licensed and meets the required accreditation standards, ensuring a safe and high-quality environment for children.